Joining ShopMy
Learn more about ShopMy and how to apply to join.
3 Articles
Earning Commission
Answers to most common questions about commission earnings.
10 Articles
The ShopMy App
Learn more about our iOS app and its features.
4 Articles
Creating and Sharing Links
Common questions about link creation, sharing, and best practices.
6 Articles
Connecting Socials
Troubleshoot Instagram, YouTube, or TikTok Connection.
4 Articles
Working with Brands
Working with brands through Chat, Lookbooks, Opportunities, and Collaborations.
6 Articles
Building Your Shop
Working with brands through Chat, Lookbooks, Opportunities, and Collaborations.
6 Articles
Payment
Tutorials for how to set up your payment method and frequently asked questions.
3 Articles
Tiering System
Understanding your creator score and an overview of our Creator Tiers.
3 Articles
Creator Referral Program
Information on our creator referral bonus program.
1 Article
Strategy and Best Practices
Best practices for sharing your shop.
3 Articles
Account Settings
How to your notifications or add an account manager.
2 Articles
Suggested Articles
How long does it take for sales to appear in my “Links” or “Earnings” tab?
Timeframe for sales to appear.
Why did I earn less commission than expected on a purchase?
Reasons commission can appear less than expected.
How to connect your Instagram account
Convert your Instagram profile to a professional account and connect to ShopMy.
Common Instagram connection issues
Solutions to the most popular issues that may prevent you from connecting your Instagram account.
Why did I lose points or go down a tier?
Point system for creator tiers.
How to analyze your performance
An explanation and video walkthrough of ways to analyze your data.